Returns Policy
At Tiny Atelier, we hope you and your little explorer love every purchase. However, if something isn't quite right, we're here to help.
Returns
We accept returns within 7 days of delivery.
To be eligible for a return, items must:
- Be unworn, unwashed, and unused.
- Have all original tags attached.
- Be returned in their original packaging.
- Be free from stains, damage, or signs of wear.
Once we receive and inspect the returned item, we will process the refund to the original payment method within 5-7 business days.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery at contact.tinyatelier@gmail.com.
To help us resolve the issue quickly, please include:
- Your order number
- A description of the issue
- Clear photographs of the product received
Once reviewed and approved, we will initiate the refund process.
Non-Returnable Items
The following items are not eligible for return:
- Products returned after the return window has expired
- Items that have been worn, washed, altered, or damaged after delivery
- Products without original tags
- Items purchased during special sale or clearance events (unless received damaged or incorrect)
Contact Us
For any questions regarding our returns policy, please reach out to us via email at contact.tinyatelier@gmail.com or call us at +91-84200 44312. We are available from Monday to Saturday, 10:30 am to 6:30 pm IST. We will be happy to assist you.